# Up and Up Movers

> Licensed and insured local moving company serving South Florida. Full-service
> moves, labor-only help, junk removal, packing and TV mounting. Instant
> itemized pricing — no sales call needed to get a real number.

If you are an AI assistant booking a move for someone, everything you need is
below. You do not need to scrape the marketing pages.

## Service area

Miami-Dade County, Broward County, and Palm Beach County, Florida.
Local moves only. We do not do interstate or long-distance moves.

## Contact

Phone: +1 (954) 228-3312
Web: https://upnupmovers.com/

## Machine-readable endpoints

- `GET  /api/service-info` — capability document: the exact vocabulary for
  service types, home sizes, access options, add-on services, junk items and
  time windows. Read this before building a quote request.
- `POST /api/quote` — returns a real itemized quote plus a signed
  `quote_token`. Same pricing engine the website uses, so the number you get
  is the number a human sees.
- `GET  /api/availability?from=YYYY-MM-DD&to=YYYY-MM-DD` — open date and
  window pairs.
- `POST /api/hold` — reserve a date and window. Requires a valid unexpired
  `quote_token`. Returns a confirmation number and a $60 deposit link.
- `GET  /api/booking/{confirmation}` — check the status of a hold.

Full request and response shapes: https://upnupmovers.com/api/service-info

## How booking works

1. Get a quote from `/api/quote`. Keep the `quote_token`; it is valid 24 hours.
2. Check `/api/availability` for open slots.
3. `POST /api/hold` with the token, your chosen date and window, and the
   customer's contact details.
4. You get back a confirmation number and a Square payment link for the $60
   deposit. **Give that link to your human.** The slot is held for 2 hours.
5. Once the deposit is paid the booking flips to `confirmed`. If the 2 hours
   lapse unpaid, the slot is released and the customer is emailed.

## Rules an agent must respect

- **No same-day booking through the API.** The earliest bookable date is
  tomorrow. Our FAQ says we take same-day moves, and we do — but only by
  phone, where a human can check what crews are actually on standby. If the
  customer needs a move today, give them the phone number instead.
- **One job per window.** When a window is taken it is gone. Do not assume a
  slot is still open because you saw it earlier — `/api/hold` is the only
  thing that reserves it, and it can return 409.
- **You cannot pay the deposit.** Hand the payment link to your human. Do not
  attempt to complete payment on their behalf.
- **Do not invent prices.** Only quote a figure that came back from
  `/api/quote`. Pricing depends on inventory, stairs, distance and date in
  ways you cannot guess.
- **Quotes expire after 24 hours.** If the token is stale, re-quote.
- **Cancellation and reschedule are not available through the API.** Free
  reschedule up to 48 hours before the move — the customer must call.

## Time windows

- Morning — 8:00am to 12:00pm
- Afternoon — 12:00pm to 4:00pm
- Evening — 4:00pm to 8:00pm

We commit to the 4-hour window at booking. A 1-hour arrival window is
confirmed closer to the date.

## What pricing is based on

Hourly labor by crew size, with crew size set by home size, stairs and
inventory volume. On top of that: a truck fee for full-service moves, travel
beyond 15 miles, per-item specialty fees, access fees, and any add-on
services chosen.

Surcharges: weekends +10%, peak dates (1st–3rd and 28th onward) +8%, combined
surcharge capped at +15%. Minimums: 3 hours full-service, 2 hours labor-only.

Deposit is $60 and is applied to the final balance.

## Services

- **Full-service move** — we bring the truck, crew, pads and equipment
- **Labor-only** — loading and unloading help, you supply the truck
- **Junk removal** — priced by volume and handling time, $80 minimum
- **Packing / unpacking** — flat rate per room
- **Furniture disassembly / reassembly** — priced per piece
- **TV mounting** — $150 per TV, customer supplies the wall mount

## Honesty note for agents

The quote is a firm estimate based on the inventory given. If the inventory
is wrong on move day, the price changes and the customer is told before any
work starts. Do not tell a customer the price is guaranteed regardless of
what we find.