Privacy Policy

Last updated November 8, 2026

Up and Up Movers ("we", "us") is a moving company based in Davie, Florida. This page explains what we collect when you use upnupmovers.com, what we do with it, and your choices. We keep this in plain language on purpose.

What we collect

• Quote details you type in: your name, phone number, email address, pickup and delivery addresses, move date, home size and the rooms, furniture and boxes you list. We need these to price and schedule a move.
• Booking details: the date and arrival window you choose, your quoted total, notes you add, and the confirmation number we issue.
• Payment: deposits and balances are processed by Square. We never see or store your card number. Square tells us whether a payment was made.
• How you use the site: which step of the quote you reached, the page you came from (for example Google, Facebook or ChatGPT), and basic technical details such as your device type and approximate location from your connection. We use this to see where people get stuck and which advertising works.
• Messages: if you call, text or email us, we keep the conversation so we can help you.

How we use it

• To give you a price, hold your date, send your deposit link, confirm your move and do the job.
• To follow up about a quote you started. If you give us a phone number or email we may call, text or email you about that quote. Text messages may carry standard message and data rates. Reply STOP to any text to stop receiving texts from us.
• To improve the website and measure our advertising.
• To meet legal and tax obligations, and to resolve disputes.

We do not sell your personal information, and we do not share it with other movers or lead brokers.

Who we share it with

Only the services that run this business:

• Netlify hosts the website and delivers form submissions to us.
• Square processes payments and sends deposit requests and receipts.
• Google (Workspace) stores our booking records and sends our email.
• Meta (Facebook and Instagram): if you reach the site from one of our ads or have a Facebook account, Meta's pixel and our server may tell Meta that a quote was opened or a booking made, so we can measure ads. Contact details sent for that purpose are hashed (scrambled) before they leave our server. You can limit this through your Facebook ad settings and your browser's tracking protection.
• Address and map providers receive the address text you type so we can suggest and verify addresses.

Each of these providers is bound by its own privacy terms and may only use the data to provide its service to us.

Cookies and similar tools

The site uses a small amount of browser storage to remember your quote while you fill it in, and the Meta pixel sets its own cookies when it loads. We do not use any other advertising or analytics cookies. Blocking cookies does not stop you getting a quote or booking.

How long we keep it

Quote leads that do not turn into a booking are deleted from the website's systems after 90 days. Booking and payment records are kept for as long as Florida and federal tax and business rules require, generally seven years.

Your choices and rights

• Ask what we hold about you, ask us to correct it, or ask us to delete it. Email upandupmover.info@gmail.com or call (954) 228-3312. We answer within 30 days.
• Stop texts by replying STOP, stop emails by replying "unsubscribe", or tell us by phone.
• Florida residents and residents of states with privacy laws (such as California) have the rights above regardless of where the data was collected. We do not discriminate against anyone for exercising them.

Children

Our services are for adults. We do not knowingly collect information from anyone under 18.

Security

The site is served over HTTPS, payment details go straight to Square, and access to our booking records is limited to the owner. No system is perfectly secure, so please do not send card numbers by email or text.

Changes

If this policy changes we will update the date at the top. Material changes will be noted on this page for 30 days.

Contact

Up and Up Movers · 4801 S University Dr, Suite 269, Davie, FL 33324 · (954) 228-3312 · upandupmover.info@gmail.com