Terms of Service

Last updated November 8, 2026

These terms cover quotes, bookings and moving services from Up and Up Movers, Davie, Florida. By getting a quote or booking on upnupmovers.com, by phone or by text, you agree to them.

Quotes

• The website price is based on what you tell us: home size, the furniture and boxes you list, the addresses, the date and the access (stairs, elevators, long carries). If the move on the day matches what you listed, that is the price you pay.
• If the move is larger than described (more items, more boxes, a floor or elevator not mentioned, or a second stop), we will tell you the difference before we start loading. You can accept it or decline the move; a declined move is charged only the deposit.
• A starting price shown before you finish your room list is an estimate, not a binding price. Your binding price is the one shown at the end of the quote and in your confirmation.
• Quotes are valid for 14 days and for the date quoted. Weekend and peak dates carry the surcharge shown in the quote.

Deposit and booking

• A $60 deposit holds your date and crew. It is applied to your final balance. A date is not reserved until the deposit is paid.
• A date held without a deposit is released after 24 hours (2 hours for moves within the next two days).
• The balance is due when the job is complete, by card, Cash App Pay or cash.

Rescheduling and cancellation

• Reschedule free of charge with at least 48 hours' notice; your deposit moves with you to the new date, subject to availability.
• Cancel with at least 48 hours' notice for a full refund of the deposit.
• Cancellations with less than 48 hours' notice forfeit the deposit, because the crew and truck were held for you.
• If we have to cancel (for example severe weather or a vehicle breakdown) we will offer the next available date or a full refund of anything paid.

What we move, and what we don't

• We move household and office goods. We do not move hazardous materials (fuel, propane, paint, chemicals, ammunition), perishables, live plants over long distances, cash, jewelry, important documents or firearms. Please carry those yourself.
• Please empty dressers and desks of loose items, disconnect appliances and electronics, and have boxes closed and taped unless you booked packing.
• Labor-only service means our crew loads or unloads a vehicle or container you provide. We are not responsible for how that vehicle is driven or stored.

Care of your belongings

• We wrap furniture, protect floors and doorways, and treat your home like our own. If something is damaged by our crew, tell us within 48 hours and we will repair, replace or compensate as required by Florida law.
• Unless you purchase additional coverage before the move, our liability for loss or damage is the minimum required by Florida law for intrastate movers, which is $0.60 per pound per item. Items you packed yourself are covered only for exterior box damage.
• We are not liable for pre-existing damage, particleboard or pressed-wood furniture that fails when moved, items not disclosed in your inventory, or items prohibited above.

Your written estimate and your rights

Florida requires intrastate movers to be registered with the Florida Department of Agriculture and Consumer Services and to give you a written estimate and contract before the move. Up and Up Movers is a registered Florida mover; our registration number appears on your estimate and contract and is available on request. You can verify any mover at FDACS.gov or by calling 1-800-HELP-FLA.

Texts and calls

When you give us your phone number you agree that we may call or text you about your quote and booking. Message and data rates may apply. Reply STOP to any text to opt out of texts.

Disputes

If something goes wrong, call us first at (954) 228-3312; most problems are fixed in one conversation. These terms are governed by Florida law, and any dispute will be heard in Broward County, Florida.

Contact

Up and Up Movers · 4801 S University Dr, Suite 269, Davie, FL 33324 · (954) 228-3312 · upandupmover.info@gmail.com